Shipping And Returns
We do not hold any physical stock, all products are made to order through Printful (a third-party company). Because of this, there will be a delay in delivery due to the manufacturing process. Please allow 3-7 business days for the creation of your order. Once your product has been manufactured, add on your shipping time, generally this will be 1-3 business days.
Generally this amounts to, for most orders, receiving your package sometime during the next week after your purchase.
We do not provide tracking numbers unless requested. To request a tracking number, send us an email with your name, and order number.
Returns And Exchanges
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
You can return items up to 30 days from the purchase date. Products must be unworn, with original packaging and tags.
Please email: Contact@therdune.com, explaining the problem with the product. Include your name, and order name and we will email you a return shipping label.
Please email: Contact@therdune.com and we'll send you a return label.
All transactions using a discount code are final. No returns or exchanges.
Refund Processing Time
Refunds will take approximately 2-3 weeks from the date received. You will receive a confirmation email as soon as the refund is issued. Please allow 5-7 business days from when the confirmation email is sent for the refund to fully process.
Shipping charges are non-refundable.